When University of Colorado freshman Will Hattier's chain came off of his new bike Tuesday afternoon, he immediately knew where turn for help.
After only two weeks of classes at CU, Hattier said he has already been to the bike station next to the Euclid parking garage on the east side of the University Memorial Center.
That's where he turned Tuesday for some tools and a helping hand.
The station provides tools, equipment, mechanics and bike parking for CU students from 9 a.m. to 5 p.m. Monday through Friday. The station has become a busy hub for students in need of assistance.
Brandon Smith, CU's sustainable transportation program manager, said the Environmental Center is hoping to have a second station opened soon.
"We've outgrown the station we have," Smith said. "We have 30,000 students and they're all coming to one single bike station. It's not abnormal for us to have 10 to 15 customers at a time."
The second station is expected to be open by early October just southwest of the Engineering Center and northeast of the Leeds School of Business, Smith said. The new building aims to double the size of the original station in order to increase storage to maintain rental bikes, which will be available at both sites.
The new station will include bike parking similar to the racks provided at the UMC station, Smith said.
Students can also register bikes for $10 at the stations, which allows them access to the maintenance and equipment, as well as tracking for bikes if they turn up stolen.
The new station will cost about $130,000, which is funded by a mandatory student bus and bike program fee of $85 per semester, he said.
About five new student employees -- who are paid through bike registration fees -- have been hired and trained to work at the new station when it opens, Smith said.
The first station was opened in 2007, Smith said, and plans for the second station began about a year later after the Environmental Center saw students taking advantage of it.
"The second station will cut down on student's wait times," Smith said. "It will also provide a more convenient location for students who live or spend most of their time on that side of campus."
Engineering graduate student Kristin Uhmeyer said Tuesday was the first time this semester she has brought her bike to the UMC station.
Uhmeyer spends most of her time on campus near the Engineering Center, which, she said, is a long trek from the UMC.
"I've never used the current bike station but I would use one by the Engineering Center," Uhmeyer said.
Uhmeyer said it would be faster for her to walk her bike home if she had a problem near the Engineering Center, than to take it to the station at the UMC. When the new station is complete she said she will likely use it for parking and for help with adjustments.