Boulder will be conducting a community survey about Comcast's cable service in preparation for renewing the company's franchise agreement.
The non-exclusive franchise allows Comcast access to city right-of-way and generates slightly more than $1 million in revenue of the city's general fund, as well as $137,926 a year for Educational Channel 22 and Government Channel 8.
The Boulder City Council plans to discuss the upcoming renewal and what issues should be addressed during negotiations at its regular council meeting Tuesday.
According to a City Council memo on the franchise agreement, Comcast's current franchise agreement originally was supposed to expire in 2011. However, the cable company requested a two-year extension because technology and federal regulations were changing, and city officials agreed.
In the memo, city officials said Comcast has generally complied with the terms of its franchise agreement, and they do not expect the renewal to be controversial.
However, they want to hear from City Council members and Comcast customers about possible issues that should be addressed during the renewal process.
The issues that city officials have identified so far include the cost of various packages, notification of changes to channel lineups, enhancing public safety by addressing concerns about the reverse 911 system, upgrading broadcast facilities in council chambers and possibly raising the amount of money collected per customer to fund government and educational channels.
However, federal regulations around cable companies might mean some of those issues cannot be addressed, the memo said. City staff are also analyzing legal issues around the franchise renewal.
After the council discussion on Tuesday, city officials will meet with Comcast later this month to develop the questions in a survey for Comcast customers.
City officials expect to hold a public hearing on the franchise renewal sometime this fall.
Contact Camera Staff Writer Erica Meltzer at 303-473-1355 or firstname.lastname@example.org.